Shipping policy
Thank you for choosing SQRL. We consistently aim to provide you with the best possible experience and are committed to ensuring your order reaches you in a timely and secure manner. Please take a moment to read through our shipping policy for details.
SQRL Swift™ — Priority Shipping
Processed in 1–3 days. Estimated arrival: 10–12 business days.
*Free shipping available*
Free Shipping
No codes, conditions, or minimums. It’s our way of removing friction so all you have to do is choose clarity.
International Shipping
We currently offer international shipping to select countries. Shipping options and delivery times will vary based on your location. Please note that customs duties and taxes may apply, and you will be responsible for any additional fees incurred upon delivery.
Order Modifications
Once an order has been shipped, we are unable to make modifications to the shipping address or contents. If you need to make changes, please contact us immediately before the shipment process begins.
Damaged or Lost Packages
In the rare event that your package arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, either through a replacement or a refund.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or there was an error with the order. To initiate a return, please contact our customer service team for return instructions.
Limitations
Due to tariff restrictions and carrier limitations, we currently do not ship to:
Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, U.S. Minor Outlying Islands, P.O. Boxes, military addresses (APO/FPO), or Amazon fulfillment centers.
Customer Service
If you have any questions about your order or this policy, please contact us.
We aim to respond to all inquiries within 1-3 business days.
For any and all questions regarding our shipping policy please do not hesitate to contact us at: support@sqrlvision.com